Knowing your remaining load balance helps you avoid interrupted calls, texts, and mobile data usage. Fortunately, TM (Touch Mobile) offers several convenient ways to check your balance, whether you are using a prepaid SIM or the GlobeOne app.
In this guide, you’ll learn how to check TM balance, including USSD codes, text methods, the GlobeOne app, and other useful options.
Quick Answer: How to Check TM Balance?
To check your TM load balance:
- Dial *143# on your phone.
- Select My Account.
- Choose Balance Inquiry.
- Your remaining load balance will appear on the screen.
This is the fastest and most common method for TM prepaid users.
Methods to Check TM Balance
TM provides several ways to view your remaining load and promo balance.
| Method | Availability | Cost |
| *143# Menu | All Phones | Free |
| GlobeOne App | Android & iPhone | Free |
| SMS Notifications | Prepaid Users | Free |
| Promo Inquiry | All Users | Free |
Method 1: Check TM Balance Using *143#
This is the easiest way to check your remaining load.
Step 1: Open the Dialer
Launch the phone app on your device.
Step 2: Dial *143#
Enter:
*143#
Then press the call button.
Step 3: Select “My Account”
Choose the option labeled My Account.
Step 4: Tap “Balance Inquiry”
Your current load balance and remaining credits will appear instantly.
Method 2: Check TM Balance Using the GlobeOne App
The GlobeOne app allows you to monitor your load, data usage, and active promos.
Steps:
- Download the GlobeOne app.
- Sign in using your TM number.
- Verify your account through OTP.
- Open the dashboard.
- View your available load balance and remaining data.
The app also lets you buy load, subscribe to promos, and track usage.
Method 3: Check Promo Balance
If you have an active TM promo, you can check your remaining data and validity through:
- Dial *143#.
- Select My Account.
- Choose Promo Status.
- View your remaining data, calls, texts, and expiration date.
Method 4: Receive Balance Notifications
TM automatically sends text notifications after:
- Loading your account.
- Subscribing to a promo.
- Using mobile data.
- Consuming calls and text allocations.
These messages help you monitor your balance without dialing codes.
How to Check TM Data Balance
To check your remaining mobile data:
Using *143#
- Dial *143#.
- Select My Account.
- Tap Data Balance or Promo Status.
Using GlobeOne App
Open the app to see:
- Remaining data allocation.
- Promo validity period.
- Data consumption history.
Why Can’t I Check My TM Balance?
Several issues may prevent balance inquiries.
Poor Network Signal
Move to an area with stronger signal coverage.
SIM Card Issues
Restart your phone and ensure the SIM card is inserted properly.
Temporary Network Problems
Wait a few minutes and try again.
Inactive SIM Card
Inactive or expired SIM cards may not display balance information.
Frequently Asked Questions
What is the code to check TM balance?
Dial *143# and select Balance Inquiry.
Is checking TM balance free?
Yes. Balance inquiries through *143# and the GlobeOne app are free.
Can I check my TM balance online?
Yes. You can use the GlobeOne app to view your load balance and active promos.
How do I check my remaining TM data?
Dial *143# and select Promo Status, or use the GlobeOne app.
Can I check TM balance without internet?
Yes. The *143# USSD code works even without an internet connection.
Conclusion
Knowing how to check TM balance helps you manage your load, data, and promo subscriptions efficiently. The quickest method is dialing *143#, while the GlobeOne app offers a more detailed overview of your account. Regularly checking your balance ensures uninterrupted calls, texts, and internet access.
